“No other software could handle the fact that we’ve got one brand, multiple sites, owned by different businesses, running different accounting packages.”
For years, The Craggs ran on a repurposed CRM and a patchwork of spreadsheets. Financial data sat in silos. If the accounts administrator wasn’t available, nobody could check whether an invoice had been paid. Every manual step introduced room for error.
“The Xero integration made the biggest immediate difference. Invoicing now runs directly from Re-Leased. If the rent is correct in Re-Leased, the invoice is correct. No double-entry, no second-guessing.”
The Craggs manages 98 meters across its sites. Every quarter, someone walks the properties taking water, electric, and solar readings. Before Re-Leased, those readings went into spreadsheets and were manually reconciled to calculate tenant recharges. The utility meter feature wasn’t even part of the original sales pitch.
