FAQs
Frequently asked questions
Download the information pack here The Craggs - Serviced offices document (1733 downloads )
Download the information pack here The Chapel - Serviced offices document (2011 downloads )
We understand that plans change, if you need to cancel a booking please contact the Manager’s office two days prior.
If notice is not given there will be a 50% cancellation fee.
We have meeting rooms with capacities from 3-50 people.
You can book a meeting room by clicking here.
Viewings can be arranged during normal working hours. We can be flexible and arrange out of office viewings in the evenings or weekends.
Feel free to contact us to arrange a viewing.
Business rates are payable to Calderdale MBC on all of our properties. Depending on the circumstances you may be eligible for a rates discount. Please see the Calderdale MBC website to check if this is applicable to your business.
We operate a one month notice policy.
Please email info@thecraggs.co.uk or phone 01422 888444 to activate your notice period.
You can also cancel your storage via your online account.
Food and perishables, plants, birds, fish, animals, any other living creatures, combustible or flammable materials, compressed gas (including liquids such as gas, paint, petrol, oil or cleaning solvents), firearms, weapons, ammunition, explosives (including components), chemical, radioactive materials, biological agents and toxic waste. Any item that omits odour, fumes or smells. Any items of high value regarding specialist storage.
Any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled or counterfeit) tobacco, illicit alcohol, unlicensed medicines and unsafe goods.
If you are unsure about the eligibility of your possessions please ask a member of The Craggs team.
Registering is quick and easy. All you need to bring is click on the size you are interested in online – if there is one available – it’s yours! If we are fully booked our website will add you to our waiting list and as soon as the size becomes free you will be emailed – keep your eye out!
When you register and select your self-storage on our website, it will ask you for your credit/debit card details and payment will be taken on your move in date each month.
You should already be insured on your household insurance. Please check with your insurance provider. The Craggs Personal Storage are not be liable for uninsured stored goods.
You can store your items for a minimum of one month. With our long term contracts, there are no limits as to how long you stay.
You can reserve buy booking online for 7 days – due to the self-storage being so full we are unable to offer a lengthy reservation process.
All our business parks and offices are gated and secure, and are accessible 24 hours a day with secure access.
Please contact us by phone or using our secure enquiry form for more information.
Yes, we have some padlocks on site – if you let us know we can arrange one for you to be left inside your new empty self-storage unit, or you can pop into the Managers Office on site (check our opening hours).
All units are on ground level, with easy access doors adjacent to the car park, trollies are also available to borrow and as we are on one level there are no stairs or levels to navigate.